Switch is looking for an Operations Manager

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Become an Operations Manager and help us keep the flow going while ensuring an excellent customer experience.

Be part of our leadership team who organizes and manages our company's daily flow.

As an Operations Manager, you will be in charge of providing inspired leadership which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures.

You will also be assisting our Human Resources department and organizing the budget of the company in collaboration with the director.

Your Duties and Responsibilities

• Manage overall operations

• Responsible for the effective and successful management of labor, productivity, quality control and safety measures

• Ensure safe and efficient operations.

• Serve as a company representative on regulatory issues.

• Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems.

• Carry out supervisory responsibilities in accordance with company's policies and applicable laws.

• Directs operations team to meet Apple Compliance standards.

• Assist the Human Resource Dept. in interviewing, selecting and hiring team members

• Training new and existing employees

• Planning, assigning and directing work to team members and staff

• Authorizing and discussing with employees their performance appraisals

• Addressing employee performance and corrective action plans

• Organize the budget of the company in collaboration with the director

• Other related tasks assigned as requested

Your Qualifications and Skills

• 8-10 years experience in retail operations management or related field

• Experience in working with a global brand is an advantage

• Familiar with a variety of the field's concepts, practices and procedures

• Rely on extensive experience and judgment to plan and accomplish goals

• Can perform a variety of tasks

• A wide degree of creativity and latitude is expected.

• Has the ability to respond and communicate in a professional manner

• Has a sense of responsibility and drive towards excellence

• Loves to learn, can challenge the status quo, and can embrace change for good of all

• Love ideals of teamwork, excellence, innovation, trust and respect

• Be willing to travel

At Switch, we think different but we work as one. We believe that success is a progressing journey of constant learning, improvement, and growth everyday. We help each other overcome any challenge and we don't settle for less. We value trust and respect for one another and work collaboratively with a can-do attitude.

Join us and grow your career while enriching people’s lives through technology at iStore! Submit your application letter and updated resume to jobs@switch.com.ph